What happens if I encounter an issue while using an RVS tool?

All RVS licenses include access to our dedicated in-house support team, who will work with you to provide a rapid fix to your issue. This is a critical part of our vision. During 2025, we resolved 50% of our support requests within 7 working days and 92% within 30 working days. We also inform our customers of known issues via our website and email.