Customer Support

Register for support

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Welcome to our customer portal

If you are already registered, please log in here.


Registration process

  • Step 1: Complete the registration form
  • Step 2: Our support team will set up a user account on your company profile
  • Step 3: You will receive an email with your new account details within 1 working day
  • Step 4: If you require any other assistance, please contact us at


Registration will give you:

  • Access to our support team via email ( or telephone (+44 1904 413945)
  • Access to our product downloads portal
  • Email notification of product updates, known issues and advanced user topics via the RVS User newsletter

You can register multiple users to a single license. Support is specific to customers, so please note you cannot register unless you are a Rapita customer.

Not a customer?

If you are not a customer but would like to know more about Rapita, please contact our team of account managers here